Pay as you go
Ad-hoc help whenever you need it, remotely or on-site. No Fix, No Fee applies to everything we do.
Home · Business · Remote · On-site
IT services in Derby & UK-wide Everything IT, under one roof.
From reactive support to fully managed IT solutions — we provide everything your home or business needs to stay connected, secure and productive.
All services
A complete IT solution.
All the IT services your home or business needs, delivered by a team that genuinely cares about getting it right.
For businesses
Business IT support
Whether you need occasional help or a fully managed IT service, we tailor our support to your business requirements. We become an extension of your team — available when you need us, at a cost that makes sense.
- Ad-hoc & contracted support
- Network & infrastructure setup
- Security & antivirus management
- IT strategy & consultancy
- Hardware procurement
- Staff IT onboarding
What’s included
Dedicated support
A single point of contact who knows your business inside out.
Remote & on-site
Support delivered your way — remotely or in person at your premises.
Priority response
Contract clients receive priority response times to minimise downtime.
Monthly reporting
Clear insight into your IT environment and support activity.
Free consultation
No obligation — we’ll assess your needs before any commitment.
For home users
Home IT support
Don’t let a tech problem ruin your day. We provide friendly, jargon-free IT support for home users — whether it’s a slow PC, a broken printer, a WiFi issue or anything in between.
- PC & laptop troubleshooting & optimisation
- Virus & malware removal
- Speed optimisation
- Printer & peripheral setup
- WiFi & broadband help
- Software installation & setup
Why choose us for home support
No jargon
We explain everything in plain English — no tech overwhelm.
No Fix, No Fee
If we can’t fix it, you won’t pay a penny for our time.
Patient & friendly
We understand that not everyone is a tech expert — and that’s fine.
Same-day available
We’ll always try our best to help as quickly as possible.
Anywhere, anytime
Remote IT support
Our remote IT support service allows us to securely access and fix your computer from anywhere in the world. Fast, secure and incredibly convenient — most problems are solved within the hour.
- Secure encrypted connection
- PC, Mac & Linux supported
- Available UK & international
- Same-day sessions available
- You stay in control at all times
- No travel charges
99%
of issues resolved remotely
Instant access
We connect to your device within minutes of contacting us.
Globally available
Serving home and business clients anywhere in the world.
Secure by design
All remote sessions use end-to-end encrypted connections.
Don’t panic
Data recovery services
Accidentally deleted files? Damaged hard drive? Failed SSD? Don’t panic — we specialise in recovering data from a wide range of storage devices and failure types. No fix, no fee applies here too.
- HDD & SSD recovery
- USB & flash drive recovery
- Accidental deletion recovery
- Formatted drive recovery
- Corrupted file recovery
- Virus damage recovery
Our recovery process
Free assessment
We assess your device and provide a recovery estimate before any work begins.
Secure recovery
Your data is recovered using specialist tools in a secure environment.
Data delivery
Recovered files are delivered securely via encrypted transfer or physical media.
No fix, no fee
You only pay if we successfully recover your data.
Microsoft partner
Microsoft 365 solutions
We help businesses get the most from their Microsoft 365 investment — from initial setup and licensing to full tenant management, migrations and ongoing support. Outlook, Teams, SharePoint, OneDrive and beyond.
- Tenant setup & configuration
- Email migrations (any platform)
- Teams & SharePoint setup
- Security & compliance config
- Ongoing tenant management
- Licensing optimisation
Microsoft 365 apps we support
Outlook & Exchange Microsoft Teams Word & Office Apps OneDrive & SharePoint Defender & Security Admin & Compliance
Experts in Microsoft 365
We manage and support multiple Microsoft 365 tenants and can help your business get more from its subscription.
Email migration services
Moving mailboxes to the cloud?
We offer dedicated managed migrations to Microsoft 365 and Google Workspace — planning, cutover and support included.
Sister company
Email & web hosting
Our hosting services are delivered through Cloud Cabin — our dedicated hosting arm built on enterprise-grade infrastructure. Hosted on servers in the UK and powered by 100% renewable energy, every plan includes free SSL, daily JetBackup and 2 Tbps+ DDoS protection as standard.
- Web & email hosting plans
- Enterprise LiteSpeed server
- Domain registration & management
- Free SSL + Imunify360 security
- Email migrations included
- UK-hosted, 100% green energy
Cloud Cabin highlights
99.99% uptime SLA
Enterprise-grade infrastructure with a verified uptime SLA and 24/7 monitoring.
2 Tbps+ DDoS protection
Carrier-grade DDoS mitigation protecting your site around the clock.
Daily JetBackup
Automated daily offsite backups so your data is always safe and restorable.
UK-hosted & 100% green
Servers in the UK, verified by The Green Web Foundation — all hosting runs on renewable energy.
Working together
Three ways to work with us.
However you like to buy IT support, we’ll tailor it to you — and every option starts with a free, no-obligation conversation.
Contracted support
Priority response times, a single point of contact and monthly reporting — tailored to your business.
Project work
Migrations, Microsoft 365 setups, networks and websites — scoped properly and quoted before we start.
Get started
Not sure what you need?
Contact us for a free consultation and we’ll recommend the right solution for your situation — no hard sell, no jargon.