IT support in Derby
Derby is where One Technician is based. We look after homes and businesses across the city and nearby Belper, Ashbourne, Ilkeston, Swadlincote and Mickleover, with on-site and remote support available every working day.
On-site & remote · No Fix, No Fee
Derby · Nottingham · Leicester · Birmingham IT support across the Midlands.
On-site and remote IT support for homes and businesses across the East and West Midlands, from our base in Derby. Most problems are fixed remotely, and when you need someone in the room, we come to you.
Where we work
Based in Derby, working across the Midlands.
One Technician is based in Derby (more about us), so the East and West Midlands are our home ground. We provide on-site IT support for homes and businesses across both regions, with remote support alongside it — so many problems are fixed before anyone needs to travel.
East Midlands: Derbyshire, Nottinghamshire, Leicestershire, Lincolnshire, Northamptonshire and Rutland.
West Midlands: the West Midlands county, Staffordshire, Worcestershire, Herefordshire and Shropshire.
What you get
- On-site visits across the East and West Midlands
- Remote support in minutes, from anywhere
- No Fix, No Fee on every job
- Free, no-obligation consultation
- Typically a reply within the hour (Mon – Fri, 9am – 5pm)
East Midlands
Derby, Nottingham, Leicester, Lincoln and more.
Distances are measured in a straight line from our base in Derby and rounded to the nearest 5 miles.
IT support in Nottingham
Nottingham is on our doorstep. We support homes and businesses across Nottingham and nearby Beeston, West Bridgford, Arnold, Hucknall and Long Eaton, in person or remotely.
IT support in Leicester
Leicester is well inside our East Midlands area. We support homes and businesses in Leicester and nearby Loughborough, Melton Mowbray, Market Harborough and Hinckley: remote help straight away, and an on-site visit when something needs hands-on attention.
IT support in Lincoln
Lincoln is at the edge of our East Midlands area. Remote support reaches Lincoln and nearby Newark-on-Trent, Gainsborough, Sleaford and Grantham straight away, and for an on-site visit we confirm availability when you get in touch.
IT support in Northampton
Northampton is at the edge of our East Midlands area. Remote support reaches Northampton and nearby Kettering, Corby, Wellingborough and Daventry straight away, and for an on-site visit we confirm availability when you get in touch.
IT support in Chesterfield
Chesterfield is on our doorstep. We support homes and businesses across Chesterfield and nearby Matlock, Bakewell, Dronfield and Clay Cross, in person or remotely.
West Midlands
Birmingham, Coventry, Wolverhampton, Stoke-on-Trent and more.
The same service, a little further from Derby: remote help straight away and on-site visits across the region.
IT support in Birmingham
Birmingham is well inside our West Midlands area. We support homes and businesses in Birmingham and nearby Solihull, Sutton Coldfield, Halesowen, Dudley and West Bromwich: remote help straight away, and an on-site visit when something needs hands-on attention.
IT support in Coventry
Coventry is well inside our West Midlands area. We support homes and businesses in Coventry and nearby Rugby and Nuneaton: remote help straight away, and an on-site visit when something needs hands-on attention.
IT support in Wolverhampton
Wolverhampton is well inside our West Midlands area. We support homes and businesses in Wolverhampton and nearby Walsall, Cannock, Bilston and Telford: remote help straight away, and an on-site visit when something needs hands-on attention.
IT support in Stoke-on-Trent
Stoke-on-Trent is well inside our West Midlands area. We support homes and businesses in Stoke-on-Trent and nearby Newcastle-under-Lyme, Stone, Leek and Stafford: remote help straight away, and an on-site visit when something needs hands-on attention.
IT support in Burton upon Trent
Burton upon Trent is on our doorstep. We support homes and businesses across Burton upon Trent and nearby Lichfield, Tamworth and Uttoxeter, in person or remotely.
We also support Worcester, Shrewsbury, Telford and Hereford. Remote support reaches them straight away; get in touch to confirm an on-site visit.
What we do
Everything IT, close to home.
The same services as everywhere else, with the option of someone turning up when the problem is physical.
How it works
Remote first, on-site when it helps.
You don’t need to know whether it’s a software problem or a hardware one. Tell us what’s happening and we’ll sort out the quickest route.
Tell us where you are
Call, WhatsApp or send a message. If you’re in the Midlands we’ll work out whether a visit is needed; if not, we start remotely.
We connect within minutes
Most problems are fixed remotely, with you in control of the session the whole time.
We visit if it needs hands-on
Printers, networks and anything else that needs someone in the room are handled on-site across the East and West Midlands.
Fixed, or you don’t pay
No Fix, No Fee applies to on-site and remote work alike.
FAQ
Midlands IT support questions
Straight answers about our on-site area.
Yes. The East and West Midlands are where we primarily offer on-site support, from our base in Derby. Remote support is available at the same time, so many problems are fixed before anyone needs to travel.
East Midlands: Derbyshire, Nottinghamshire, Leicestershire, Lincolnshire, Northamptonshire and Rutland. West Midlands: the West Midlands county, Staffordshire, Worcestershire, Herefordshire and Shropshire.
No. Remote support works anywhere in the UK and around the world — see the areas we cover.
Midlands IT support
Need IT support in the Midlands?
Call, WhatsApp or send a message — we’ll tell you straight away whether a visit is needed or whether we can fix it remotely.