Very prompt reply to my plea for help. Matthew was able to come out the same day and fix my laptop and printer issues. Matthew explained everything he was doing... Read all reviews in words and phrases I understood. And was willing to answer all of my questions, no matter I thought I was being stupid.

One Technician I would 100% recommend, any issues big or small Matthew is brilliant, his knowledge is excellent, his service and punctuation is also excellent. He explains everything he has... Read all reviews done in such a simple way that will help you understand your way around your IT equipment. Excellent company, excellent service, excellent knowledge, and very polite staff 😃

Very good responsive service from Matthew during the Xmas holiday break. Clear explanations and patience with someone who is not particularly tech minded!

I selected One Technician from a long list after my daughter pointed out the reviews they had on social media. My reason for wanting IT assistance was because my computer... Read all reviews , both hardware and software were out of date, being some 15 years old , and I needed it to be appraised as to whether it could be 'updated' or needed to be replaced. I made an appointment with Matthew of One Technician who arrived on time and after a review, the conclusion was , replacement. There was no pressure as to what kit to buy and several options were discussed. I purchased my new system from One Technician and it was delivered and installed in a matter of days. Throughout the exercise Matthew was very patient , polite and did a good job which included the transfer of data etc. I would not hesitate to recommend One Technician.