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Professional IT support, managed services and cloud solutions for home and business customers. Derby-based, serving clients globally since 2018.
No dashboards to learn — just clear steps and real humans who speak plain English.
From quick remote fixes to fully managed IT infrastructure — we've got everything covered for home users and businesses alike.
Ad-hoc and contracted IT support tailored to your business, keeping your operations running smoothly and efficiently.
Learn MoreFast, friendly and professional IT support for your home devices — computers, laptops, printers and more.
Learn MoreWe resolve up to 99% of IT problems remotely and rapidly — no waiting around for an engineer to arrive.
Learn MoreDamaged hard drive or SSD? Our data recovery service retrieves your important files safely and securely.
Learn MoreSetup, migration and full management of your Microsoft 365 tenant — emails, Teams, SharePoint and more.
Learn MoreReliable email and website hosting solutions, with migrations handled seamlessly from any existing provider.
Learn MoreEmail migrations: we offer managed moves to Microsoft 365 and Google Workspace — planning, cutover and support included.
Founded in November 2018, One Technician is a small but mighty IT service provider based in Derby, East Midlands. We work with home users, small businesses and enterprises — delivering the same high-quality, personal service to every client.
We've made it as easy as possible to get the IT support you need — no confusing processes, just fast and effective help.
Contact us via phone, email or our online form. We respond quickly — often within the hour.
We discuss your issue or requirements and provide honest advice on the best solution for you.
Our technicians resolve your issue remotely or on-site — efficiently and with minimal disruption.
Issue resolved, system optimised and you're back up and running. No fix? No fee — simple as that.
Don't just take our word for it — here's what our valued clients have to say about our service.
"I want to express my heartfelt appreciation for the excellent service I received. From the moment I engaged with their team, I was impressed by their professionalism and expertise. They took the time to understand my IT requirements and provided tailored solutions."
"We cannot fault One Technician's service in any way. Matthew is always quick to reply, and is always prompt, polite, open-minded and professional. He is always keen to work with us as a business to find the most suitable solution."
"Matthew was very helpful, easy to deal with, and worked quickly to set up our company email addresses exactly as we needed them. Great service — would highly recommend to any business looking for reliable IT support."