Trading since 2014 · Derby, East Midlands

The people behind One Technician

Small enough to care, experienced enough to deliver. We’ve been solving IT problems for home users and businesses since 2014 — and we’re just getting started.

Since 2014

From Derby to the world.

Our story began in 2014 with a simple mission: make IT genuinely easy and accessible for everyone. We started out helping home customers with their computers, and grew into a comprehensive IT service provider for homes and businesses, supporting clients across the UK and internationally. One Technician Limited was formed in November 2018.

We believe everyone deserves reliable, professional IT support — not just large companies with big budgets. Whether you’re a home user frustrated by a slow laptop or a business owner looking to modernise your IT infrastructure, we treat every client with the same dedication and care.

You may also remember us as The Geeky Technician, the name we traded under from 2014 until we became One Technician in 2017.

  • Proudly based in Derby, East Midlands
  • Registered company — No. 11658918
  • ICO registered for data protection
  • VAT registered business
  • Microsoft partner & Microsoft 365 specialist
Est. 2014Trading since 2014

Remote support, anywhere in the worldDrag to spin · tap a pin to fly there

Est. 2014

Trading since 2014 with a strong track record.

Global reach

Supporting clients across the UK and internationally.

4.9 ★ rating

Based on 42+ verified Google reviews from real clients.

M365 expert

Specialists in Microsoft 365 deployment & management.

Our values

What we stand for.

These core principles guide everything we do — from how we answer the phone to how we approach the most complex IT challenges.

Honesty first

We tell you exactly what’s wrong and what it will take to fix it — no hidden fees, no upselling, no jargon. If we can’t fix it, you don’t pay.

Speed & reliability

We know downtime costs you time and money. We respond quickly, work efficiently, and keep you informed throughout the entire process.

Personal service

You’re not a ticket number to us. Every client gets a personalised experience with consistent communication and real accountability.

Continuous learning

The tech world never stops evolving and neither do we. We stay current with the latest technologies so you always get the best solutions.

Security minded

We take data protection and cybersecurity seriously. Your data is treated with the utmost care and all work is completed in accordance with GDPR.

Community focused

Proud to be a Derby-based business supporting the local community, while also helping clients around the globe with remote services.

100+
Happy clients
42+
Google reviews
99%
Remote fix rate
10+
Years of experience
Where we work

UK-wide & international.

We provide remote IT support to clients anywhere in the world. For on-site visits, we primarily cover the East and West Midlands regions.

On-site support

DerbyEast MidlandsWest Midlands

Remote support (UK)

East MidlandsWest MidlandsEast of EnglandLondon & South EastNorth WestNorth EastWales

International (remote only)

Worldwide

We’ve helped clients in Europe, North America, Australia and beyond.

Areas we cover Midlands IT support
Get in touch

Serving clients globally.

Our remote IT support capabilities mean geography is never a barrier. We’ve helped clients in Europe, North America, Australia and beyond.

Derby, East Midlands

Our home base & HQ

Fully remote capable

99% of issues resolved remotely

Fast response times

Often within the hour

Work with us

Ready to experience IT done right?

Get in touch today for a free, no-obligation consultation. Let’s talk about how we can help you.

Start a conversation +44 7850 498139