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Frequently Asked Questions
See our frequently asked questions and answers listed below
Can you travel to me?
Yes! One Technician is expanding and loves meeting people in new areas. We can travel to your home or business premises for an hourly callout fee (Please contact us for more details about this service) or see our Home IT Support Service page
Do you just fix computers and laptops?
No! We offer many different types of services! Such as the following:
- Computer & Laptop repairs and servicing
- Phone & Tablet repairs and servicing
- Business IT Services
- Email Services for home and business customers
- Remote IT support (internationally)
And many more!
Can you give me a quote?
Yes! In order for us to give you a quotation for a repair or service, please fill in the form at the top of this page and include as much information as you can such as device name, device serial and model number and a brief description of the problem. If we need more information we will be in touch either by phone or email.
Do you offer IT contracts?
Yes! We offer IT home and business support contracts. We will need more information and possibly need to setup a meeting to discuss your requirements further, please contact us using the form above or email us directly on: [email protected] for more information!
How long do repairs take?
If you are dropping or posting a device into us for a repair, depending on the issue and problem most common repairs take around 1 – 5 days. Of course many other problems may take longer but we aim to complete all jobs quickly and most efficiently as possible.
What are your opening hours?
We are open:
Monday – Friday 9AM to 5PM
Saturday: 10AM to 3PM