As of the 7th August 2024 we are going to be moving away from Stratford Upon Avon and into our new home which is up in Derby, the time has come for me and my partner to move to a new area to start a new life together, now we understand that over the past 9 years we have hugely built up our client base here in Stratford and I couldn’t ever more greatful for everyones business over the past few years so a huge personal thank you to everyone we have assisted and met during this time but this will mean that unfortuantely some of our normal operations have to change to cater for our move to Derby which I will explain the best I can below.
If you are based in Derbyshire or the surrounding areas and have just come across this post, please do not worry and do still get in touch if you are a business or home customer who is looking to enquire about our services, the post is only focused on customers based in Stratford upon Avon.
What does this mean going forward?
As of 7th August 2024, we will no longer be able to assist home customers physically in Stratford upon Avon or the surrounding areas and instead will be re-shaping and moving our business to be based purely in Derby, this will only be affecting physical home and business visits to new clients. (more on current clients we support below).
Now, for clients that we currently support, we unfortunately will not be taking on any clients that require any physical IT services in Stratford upon Avon from the 7th August 2024, however if you require remote IT support or advice or any remote IT services, we are still available and happy to help. If you are a business customer of ours and we still support you, we will be making some arrangements to have an engineer in the area who will be able to attend any major issues that require site visits and any remote IT assistance issues I will still be dealing with myself.
If you are based in Derbyshire or the surrounding areas and have just come across this post, please do not worry and do get in touch if you are a business or home customer who is looking to enquire about our services, the post is only focused on
Phone & Tablet Repairs
Unfortunately as well, we have decided to discontinue our phone and tablet repair services. We initially started offering this service to gain more business during the quieter period of Covid-19 2020 times, but due to the decline in the market and with our business focusing more on IT operations and repairs we have decided to take a step back and no longer offer this service. If you have recently had a phone or tablet repaired by us, then we will still offer support until the end of the warranty period on any parts or repairs that have been completed by us.
Thank you all for understanding and of course if you have any questions or queries about the information in this post, please reach out to me on: support@onetechnician.com directly with any questions you may have.
But as of now, Stratford upon Avon, you have been a pleasure for the past 14 years.
– Matthew, Director & Lead IT Technician for One Technician Ltd
